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Hotline for former BA staff

In today’s highly challenging markets, BA has had to make big changes to its business in order to remain competitive; part of this change process included a close examination of its cost base, including access to staff travel benefits.

The changes to the staff travel programme for former employees that came into effect on 1 April 2009 are designed to retain some travel benefits for former employees.

In order to be eligible to access the Hotline programme you need to have a qualifying period of service with the airline or a FULL BA CLUB membership. You will then need to enrol in the HOTLINE FOR FORMERS programme and pay a modest annual subscription that we believe you will recover the first time you use Hotline to purchase tickets.

The administration of access to the Hotline programmes is handled by BA Clubs and the annual charge is levied to cover the running costs of the programme, which supports the BA Clubs organisation. The Hotline programme itself will still be managed by a dedicated team at BA.

If you are not eligible former BA staff or a FULL BA Club member email to join

To visit the hotline designated site, please click here.